BASKET Basket is now empty
SEARCH

Welcome, Log in / Your Account



 



     

    REFUND POLICY

    We accept all major types of debit and credit cards, including Visa, Mastercard, Visa Electron, Maestro, JCB and American Express via PayPal or Google Checkout.

    Methods of Payment

    We have selected WorldPay to manage the processing of payments through our website.

    WorldPay's payment solutions are trusted and utilised by thousands of businesses, big and small, in nearly all parts of the world. WorldPay's e-commerce solutions are secure and easy-to-use, and have enabled customers to gain access to valuable products and services over the Internet.

    With WorldPay, you are provided with a variety of options for payment ShipShape, such as Visa, MasterCard, Switch and all the major credit cards. We also accept debit cards.

    Money Back Guarantee

    You may, however, cancel a payment made on this website within seven days of making the order by sending an email quoting your account number (you will have received this in the email receipt from ShipShape) or by quoting the date of payment and the name of the person who made the payment.

    All refunds will be credited to the payment card used to make the order.

    We will investigate any reasonable claims for refunds for incorrect goods delivered or faulty goods and refund customers within twenty four hours.

    We are committed to security of your information and will investigate reported unauthorised usage of an account immediately and refund customers within twenty four hours for any breach of security as a result of internal company security transgressions.